I began with the A and kept going until I got to the N. Of course, we were on the phone. The tech must to been from India or some foreign country. I was a foreign myself, English is my second language, so, both our English were charmingly accentuated, but! He understood me until we got to the N and I said, Nescafe. He said, Nescafe? I never hear of such program, could you spell it for me. I started N-E-T-S-C-A-P-E! I ended and he exclaimed with a chuckle, Netscape!
Later on, I progressed to remote assistance. That has been a trip! My computer terms and antics just don’t match the industry, so, the techs have lots of fun helping me. At first when the tech would take control of my screen, I would watch until I would spot the problem and would say on the phone, (there was not ‘chat’ service then.) I would say, “There! You see it?” the tech would ask me to point it out. So, I would use my finger instead of the mouse, until the blessed tech will suggest that I use the mouse. Ah! I would confess, “I was using my finger to point instead of the mouse!” Hahaha!
But how have I learned so much about the computer industry? I had to. My friend Joyce got a computer about the same time I got mine. She gifted me a copy of Wordperfect for DOS. I learned to select, copy, cut, and delete. One day, Joyce came to me. She asked, “You know how to delete files?” “Sure do!” I exclaimed. Joyce said, “Delete these files for me.”
Sure thing. I select the files and hit the DELETE key and! The computer went BLANK! I had deleted the cmd.com—the main file to turn on the computer! Joyce had to pay $50 bucks to get it going again.
Would you think me discouraged and quit teaching myself? NAY! I went home double determinate to learn DOS and all pertaining to it. By the time Windows came along, I could even do animations with DOS, and! Joyce continues to this day to ask me about computers and such! She is just a dear, no two ways about it.
In the next post, I will tell you about my Wilks Community College adventure that started in 2005. Why? Because they offered Continue Education for Seniors for free and I qualified. So, I learned much and had much fun learning this fascinating Computer Industry.